At Monogram, we understand that interruptions to your workflow are frustrating and costly. To ensure you're taken care of, we're offering Console & Module Care — a 36 month service plan for Monogram Creative Console.
Simply add one of our Care plans to your purchase and enjoy 36 months (3 years) of coverage*, including accidental damage, excessive wear & tear, and technical support from the Monogram team in Canada.
Why Console Care?
- 36 months of coverage
- No-cost repair or replacement of any manufacturing defects
- No-cost repair or replacement for one incident of accidental damage
- No service fees for support, repairs, or replacements
- No charge global shipping for replacement hardware
- Global coverage
Care Plans & How to Buy
Regardless of the Console you purchase, all of our plans will include the same features and benefits.
To purchase one of our Console Care plans:
- Purchase the appropriate Care plan on our website at the time of purchase
- If you decide later, you can purchase a plan 30 days from the time you receive your products**
* 36 month (3 year) coverage period begins the date that the covered Creative Console is received by its original owner. Coverage is non-transferable to subsequent owners.
** To add Console Care after purchase, you will be required to send our Support Team documentation and proof of a good working condition console, with no previous damage or incidents, within 30 days of receiving your Creative Console.